Patients
Current Patient Resources
Whether you have a question about your care or want to request your medical records, we’re here to help.
Online Patient Portals
Pre-appointment forms are available in the Oberd patient portal.
The Follow My Health patient portal requires enrollment to access. If you are an established patient and have not yet enrolled, please contact our office for assistance.
This portal provides you with 24/7 access to:
- Send a secure message to your care team
- View your health information, such as visit summaries and more.
On mobile devices you will need to download the Follow My Health App from the App store.
Medical Record Requests
We have partnered with MediCopy to fulfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning the release of medical information.
Patient Record Request (Authorization for release):
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- Please provide an email address on the authorization to expedite the process and delivery method.
- Records sent via email, or to another provider, are complimentary.
- Requests are processed within two (2) business days upon receipt by MediCopy.
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Healthcare Provider Record Request (Authorization to obtain):
For physicians, insurance companies, attorneys, employers looking to request medical records:
If you have any questions, please contact MediCopy:
Online chat: MediCopy.net | Phone: 866-587-6274 |Fax: 952-456-7020
FAQs About Obtaining Copies of Medical Records
Late Arrival Policy
New patients must complete the necessary paperwork prior to their first visit using the online patient portal. If you choose to complete the necessary paperwork in the office, you must arrive 20 minutes early. If the paperwork delays your appointment start time, your appointment might be canceled at the discretion of the provider.
If necessary, it is acceptable to print the Release of Information form and fill it out prior to arriving at the office.
If a patient arrives past their scheduled time and/or do not have their paperwork completed, their appointment might be canceled at the discretion of the provider. This is to ensure that the patients who arrive on time do not experience delayed waits to see their provider. If you arrive late, you may be asked to reschedule. If you choose to wait, we will try to minimize your wait time as best as possible, however we need to provide timely care to our other patients as well.